
Hey everyone, I wanted to share with you the information I sent to my hubby today about a call I just had with the Vermont Service Center --- I was calling to followup on the call I made over two weeks ago when the Customer Service Center Rep. told me to call back if I had not heard anything within two weeks --- She told me that our case was in security checks and that it was taking about two weeks to process through that point --
Letter to Hubby -
Ok, today marked the
over two weeks mark that the gal at the Vermont Service Center gave me to call back within -- so I called !
Well, obviously I did not get her --- but I got a Hispanic man who didnt give me the information she did --- pretty much nothing -- he just said the case is pending --- I am sure most people would have been happy with that response -- and with happy, I do not mean

just that they likely would have left it at that... but you are lucky that I did a bit more digging (in my sweetest voice) I kinda pleaded our situation and said that the last gal told me that we were in security checks and he was telling me differently --- and from what he was saying it appeared to me that she gave me a story line or that he was maybe doing the same --- he told me to be patient and that they were short staffed but that it was now in the process to be consolodated --- now, when he said the word 'consolodated', I knew I didn't know what that meant --- so I asked what that meant --- he said it meant that the security checks were complete and that the case is in process of being assigned a new number and would now have a T-file name and be assembled to be sent back to the adjucicator --- WOW, wasn't that the kind of information that given to me first would have givin me the comfort that I was attempting to get upon calling them --- so then, I said, "well then, the last caller was right when she told me that our case was in security checks and now, the information was being assembled (or consolodated into a T-File) so what next, then he said, it will be given back to the adjudicator to finish the processing at that point --- he was hesitant to give me any kind of date but he did say it should not take that long to get back in the adjucators hands with. So with that, I thanked him and told him that if he would have just offered the information he did to me about the steps in the process that it would have calmed my concerns and I could do the patient waiting they always ask you to do --- so, with luck and hope and if you are so inclined a few prayers we might hear before I leave England in mid July ---