My wife filed I-130 on my behalf via DCF. As we did not hear anything back from Montreal, we sent them an e-mail and they told us that the petition has been approved and the informational packet (packet 3) has been mailed to me 1 month ago. Since we did not receive the packet, I wrote back to Montreal and asked them to remail the packet. After 2 weeks they replied that they did. Now another month has passed since they re-mailed the packet but I still did not receive it. I tried e-mailing Montreal about the situation, but they do not seem to be responding to my e-mails anymore.
I called DOS customer service, which confirmed that they have the right mailing address on file.
At this point I am at a loss as to what to do. I am thinking of mailing in DS-230 Part I along with a letter of explanation as to why there is no checklist.
What is on the Montreal document checklist -- if someone has recently completed IR/CR-1 process via Montreal, I would appreciate if they could post the checklist so that I could re-create it.
Any suggestions would be appreciated.
Thanks
PS: when I submit DS-230 part one I will also include 3-4 pre-paid express post mailers so that they could use those for further communication to avoid this mess.