I received my greencard with an error ( date of birth is 16th but they put 06) . I called uscis straight away to inform them. They told me to do form I90 and return the card with it, which I did.
On my DS230 I had consented for uscis to apply for a ssn on my behalf. After arriving here, having received the green card and no ssn I went to my local office to see what was going on. I was surprised to learn that I was not even in the system.Anyways I took the relevant documents along so I applied for a ssn and was told that i will get it in two weeks. I felt great as I am desperate to take my driving course and do my enclex exam.
Yesterday I received a call from social security, advising me that uscis has contacted them and ask them to input my info in the system once more because they (ss) have entered the wrong dob.
Contacted uscis and explained what was happening. I realize that the lady was not sure what to tell me so I asked her to transfer me to an immigration officer, which she did. This lady came on the phone with a nasty attitude, however I kept my cool. I explained to her that I have sent back the faulty green card three weeks ago. I informed her of the call I received from ss, I also told her that I was informed that within two weeks I would receive my ssn but now it is on hold. She interrupted me and started to tell me that ss and uscis are two different departments so ss could not have told me that I would receive my green card in two weeks. I told her that maybe she did not hear me properly so I am going to tell her again . after I was trying to tell her that it was the ssn I was advised about, she was talking over me and kept interrupting, then she threw the phone down so hard , you would have to hear it to believe it.
I called back to find out who she was so I can report her, but no one had a record of who I was transferred to. I am so upset to be treated with so little respect after spending our money to file papers , above all , it is their mistake that has created all this problem. Can anyone advise me on what can be done please.
Thanks in advance guys!
