not sure if this has been covered or not. i got my notice that my case was sent to the NVC and i have the case number, but when i call and check on status it just says no information is available. is this normal?

Yes, it's normal. K1 cases usually stayed at NVC less than a week before it sent to US Consulate so they're not updated in the automated system, if you want to know NVC have received your case and/or it's already sent to consulate, call NVC number and talk to a representative.

Regards

thanks. i am trying to judge time to my time until my fiancee will get her interview, but i know with the government it can be hard to do. i know it will help if we get all document s together to send them back when we get packet # 3.

I would guess it coming up very fast her interview if it at the NVC good luck