Dh and I were married in Korea(I'm Canadian, he is US military). We filed for the IV over there, but had to leave before we could finish things. I had the case transferred to Montreal, Canada. I got a letter from MTL back in Oct 07 saying they had requested the file from Korea, and that NVC would contact me once it was there. Well since then, I've heard NOTHING.

I contacted MTL, NVC, and Korea....no one has my file. NVC finally told me to contact CIS today, and when I did they told me basically I was an idiot for calling them b/c they don't have anything to do with IV cases. I looked at the lone paper I have from Montreal stating that the case was requested for transfer, and it just has a phone number on it for NVC...followed by a note NOT TO CALL them b/c they don't have a live person there to help.

What can I do?

I am in the US now, visiting my Dh...I just want to cancel it and start over I think. I am so lost, and sad. We've spent so much time and money on this, and no one can help us it seems.

Sorry this is happening to you please add your timeline

get a state rep to start doing some calling and checking for you

call DOS at 202-663-1225-1-0

You will need either your case # or ss # and benificiaries name, they should be able to track it down

Good luck

Thanks so much for that number!

I contacted them, and they were able to tell me that I had been assigned a new case number...and they had sent me a DS 3032 on Feb 11 to our old address in Korea. I am not sure why this is, as I had a letter sent to me in Canada already, and we requested the case be transferred from Seoul to Canada...so we wouldn't be there to get any mail. The new case number also starts with SEO. It was MTL before, and now it's been changed back to SEO. I hope this doesn't mean that they've sent my file back to Korea.

I've contacted the NVC to give them my new address, and I don't know if the DS 3032 means I am any closer to an interview. I had an interview in Korea, but was missing a document that I couldn't get in time before we left. So I now have all the docs needed, just waiting for an interview date.

The DS 3032 is also known as the "choice of agent" form. It's the first step of your NVC portion of the CR1/IR1 application process. There is a very nice National Visa Center forum here on VJ and the guide should help you with these next steps. Although I'm not sure why you need to go through the NVC stage again, considering you've already had your interview.
Also, some intervention from your state rep may help you. And, call the DOS and the NVC.

Also, say hello in the Canada forum-we're very friendly!

You may be able to get some help if the USC will contact his Congressional Represntative or Senator.