-O, unfortunetly, at this moment, we don't give any information about the status of the cases anymore. Please, call back the same number, then , when asked for you receipt number, don't enter it- and the costumer service representative will be with you.
- I am sorry, but I have tried that procedure before, and it didn't lead me anywhere, where I wanted to expedite my case... When have you stopped giving the information to the petioners about their case?
- Couple of months ago.
- I have spoken to one of the represantative last week, and was given an info, that my case is being viewed by an officer...
- O, we have a lot of new people right now... We are not supposed to give any information anymore... What' your case number?
- ............
-It is being review by an officer, as you were told last week. We can't give you anymore information at this point
- O'k, is the address updated in my file?
- Is it ..... ?
- yes, it is. ( made sure she really was looking at my file)
- Could you, please, tell me how long will it take for an officer to finish reviewing it?
- Sorry, can't tell you.But it's a good thing that your file is not on the shelf ,sitting there, but being reviewed . It's a good thing.
- Thank you
- Have a nice day!
