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VisaJourney.com > US CIS and Dept of State Offices > National Visa Center (Dept of State)

person

Hello!
I am trying to pay my bill online, it seems to work at first , but then it says the system is not available. Anyone else had that?
I sure hope it didn't take my money like it happened to someone here. Jeez, nothing is easy, just don't know what to do.... sad.gif
AishaandMusa
It's definitely working now. I just printed my coversheets. This system is going to speed things up considerably now!



Good luck!! good.gif

person
I can get into the system, but it doesn't accept the payment, jeez......it says it's unavailable. Anyone else had that?
fason75
QUOTE(person @ Apr 24 2008, 09:53 AM) *
I can get into the system, but it doesn't accept the payment, jeez......it says it's unavailable. Anyone else had that?


I suggest you try later in the day or after hours when system is less stressed. I, ironcally, paid my fee 10AM and it was extremly fast. Took about 25 seconds to pay the bill. The payment got processed next morning.
ROZA
QUOTE(AishaandMusa @ Apr 24 2008, 07:04 PM) *
It's definitely working now. I just printed my coversheets. This system is going to speed things up considerably now!



Good luck!! good.gif

It is very good to hear that we can pay online,can you provide any link to pay online? whistling.gif
Sky2k
The system is not officially up, so it comes up and goes down. Plus, sometime it crashes in the middle of the payment.
hyd617
QUOTE(Sky2k @ Apr 24 2008, 04:10 PM) *
The system is not officially up, so it comes up and goes down. Plus, sometime it crashes in the middle of the payment.



do u recommend us callin NVC operator to ask if we can pay online?? what is a good time to pay so it wont crash? any idea wacko.gif
badspellor
QUOTE(hyd617 @ Apr 24 2008, 05:22 PM) *
QUOTE(Sky2k @ Apr 24 2008, 04:10 PM) *
The system is not officially up, so it comes up and goes down. Plus, sometime it crashes in the middle of the payment.



do u recommend us callin NVC operator to ask if we can pay online?? what is a good time to pay so it wont crash? any idea wacko.gif


I honestly don't think that time has anything to do with it. It's not 500 (busy) errors that are coming up. I believe it is data corruption in the database. Perhaps certain ranges of IIN's or case numbers are affected? I don't know, but let me just say if you use the online payment system and you enter in your banking details and click make ACH payment, if it crashes sometime after that, stop. If you get a pay.gov tracking ID and the thing gets application errors and boots you out but when you come back in it says you're not pending and haven't paid, DON'T PAY AGAIN! Call pay.gov customer service, call your bank the next day or check online banking the next day and make sure they didn't already take out your money. It happened to me on the 15th and I'm still trying to get my $400 back that they charged extra!
hyd617
QUOTE(badspellor @ Apr 24 2008, 04:47 PM) *
QUOTE(hyd617 @ Apr 24 2008, 05:22 PM) *
QUOTE(Sky2k @ Apr 24 2008, 04:10 PM) *
The system is not officially up, so it comes up and goes down. Plus, sometime it crashes in the middle of the payment.



do u recommend us callin NVC operator to ask if we can pay online?? what is a good time to pay so it wont crash? any idea wacko.gif


I honestly don't think that time has anything to do with it. It's not 500 (busy) errors that are coming up. I believe it is data corruption in the database. Perhaps certain ranges of IIN's or case numbers are affected? I don't know, but let me just say if you use the online payment system and you enter in your banking details and click make ACH payment, if it crashes sometime after that, stop. If you get a pay.gov tracking ID and the thing gets application errors and boots you out but when you come back in it says you're not pending and haven't paid, DON'T PAY AGAIN! Call pay.gov customer service, call your bank the next day or check online banking the next day and make sure they didn't already take out your money. It happened to me on the 15th and I'm still trying to get my $400 back that they charged extra!



ok thanks.. i will let u know wat happens when i try it. i am stil waitin on my case to reach nvc...
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