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CIS must improve e-records management: GAO
By Alice Lipowicz, Contributing Staff Writer
The U.S. Citizenship and Immigration Services is not doing an effective job in managing the initial phase of its move from a paper-based filing system to paperless electronic records, according to a new report from the Government Accountability Office.
The agency, which manages records for immigrants, currently relies on more than 55 million paper files to make decisions about immigrants’ applications for citizenship and other benefits. The “alien files,” known as A-Files, are kept for 75 years and are shared with state and local agencies. A single file can contain anywhere from one to several hundred pages.
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By Alice Lipowicz, Contributing Staff Writer
The U.S. Citizenship and Immigration Services is not doing an effective job in managing the initial phase of its move from a paper-based filing system to paperless electronic records, according to a new report from the Government Accountability Office.
The agency, which manages records for immigrants, currently relies on more than 55 million paper files to make decisions about immigrants’ applications for citizenship and other benefits. The “alien files,” known as A-Files, are kept for 75 years and are shared with state and local agencies. A single file can contain anywhere from one to several hundred pages.
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