Heads up to all who have an appointment through the new MNL call center scheduling system. I called 3/19 received confirmed appt for 4/22. Fiancee' received email with confirmation number.
Couple weeks later got a letter stating we're eligible for interview, thought it was an oversight. Today, the day she is heading to Manila to get her medical done a week early, I got another letter saying we're still eligible to call for interview. UH-OH. Checked the website, enetered her case number and there is no record of her appointment!!
So I called figuring I can straighten this out we have a confirmation number, right? Not so fast, I guess they throw those numbers out after giving them because they had no way to check on her confirmation number??!! And this is two hours before she is ready to travel there. After some hemming and hawing and checking, she says hmmm, well ok, I'll just make a note here that she can go to the interview. Huh?
So if I hadn't called she'd gone all the way there at great energy and expense and they would have turned her away at the gate!!
SO DOUBLE CHECK YOUR INTERVIEW DATES!!!
