VisaJourney.com > EMail DS-3032 Rejected!

badspellor

Apr 8 2008, 09:25 AM

I followed the DS-3032 E-Mail form on the wiki and after waiting 7 days for them to get to the email they rejected it! It appears that you have to have not only the beneficiary's name and date of birth but also the petitioner's name and date of birth! Here's their reply to me:

QUOTE

Your inquiry has been received at the National Visa Center (NVC).

According to U.S. law, the National Visa Center is only permitted to discuss details of a visa case with authorized representatives and when provided with all of the following information:

" NVC case number or CIS receipt number
" Petitioner's name and date of birth
" Beneficiary's name and date of birth
" Your full name

If you are the legal representative, please include a copy of your signed G-28, Notice of Entry of Appearance as Attorney or Representative, showing that you are the legal representative as well as the following information:

" NVC case number or CIS receipt number
" Petitioner's name and date of birth
" Attorney's law firm name
" Attorney's law firm address
" Your full name

If you are corresponding regarding an I-140 petition you must provide the following information:

" NVC case number or CIS receipt number
" Name of the petitioning company
" Beneficiary's name and date of birth
" Your full name

Please resubmit your inquiry including the required information.

Regards,
National Visa Center
EAC

Mononoke28

Apr 8 2008, 11:04 AM

That's odd. My husband didn't even put HIS date of birth and it was still accepted. I guess it depends on who is processing this stuff so it's best to include everything.

Diana

badspellor

Apr 8 2008, 11:09 AM

QUOTE(Mononoke28 @ Apr 8 2008, 12:04 PM)

That's odd. My husband didn't even put HIS date of birth and it was still accepted. I guess it depends on who is processing this stuff so it's best to include everything.

Diana

This could be something new they're doing. I noticed now after emailing it again that the Auto Response email has that "Privacy Policy" bit tagged onto the end of it. The first DS-3032 email we sent them didn't have that on the autoresponse. Perhaps in the time between when we sent it and the time they actually got around to checking it that the policy has changed? Who knows. Oh well, what's a week's delay when you had to wait 8 months for NOA2, right?

Tyrobe

Apr 8 2008, 11:24 AM

I can't verify if it's a new policy, but I did put in petitioner and beneficiary in the email and it got accepted yesterday after a week. So for future reference, it's a good idea to have those info before adding the usual details from JS's wiki (someone please edits it on Wiki's DS-3032 form).

Case Number =
Beneficiary's Name and DOB =
Petitioner's Name and DOB =

Dear Sir or Madam,

My name is ...

Credzba

Apr 8 2008, 12:03 PM

I updated the wiki information at : http://www.visajourney.com/wiki/index.php/Jame%27s_Shortcut

The old email form though had everything except the petitioners birthdate.

Pappu1980

Apr 8 2008, 01:23 PM

I updated the wiki information at : http://www.visajourney.com/wiki/index.php/Jame%27s_Shortcut

I noticed that the old email template did not have all information NVC needs for DS-3032 as well as Date of Birth for beneficiary and petitioner. I modified e-mail template and made it easy to follow for NVC employees since it is similar to DS-3032.

Marlita

Apr 8 2008, 05:38 PM

Wow, NVC always has to keep you on your toes I guess.

Elvis

Apr 8 2008, 05:51 PM

did you send email from petitioner's email or from beneficiary's email
it might make difference , maybe
because only beneficiary can choose an agent
that is why they asked you for g-28
I might be wrong, maybe

john & jean

Apr 8 2008, 05:52 PM

I had a problem also. When I called the birth date I gave for myself, The USC did not match their records. So the IGNORANCE followed me from the CSC. I guess it will continue until the end. This is very F R U S T R A T I N G!!!!!!!!!!!!!!!!!!!!!!!

Tyrobe

Apr 8 2008, 10:26 PM

Thanks Credzba and DivyeSiddhi for updating the guide!

Marlita

Apr 8 2008, 11:42 PM

Ok, looks like NVC has some sort of new "automated" email response because I got the SAME email AFTER reading this post. I actually read this post today and was having my husband send email of DS3032 today also. I edited the NVC email to make sure it had both our DOB and he sent it and it generated that same email message.

He was confused, and asked me if he needed to do anything else, but after reading the email in relation to everything else, I can tell its an automated email. It asks you to submit additional documentation only if you are a lawyer or other agent (not petitioner or beneficiary) and to submit documentation if you are submitting an I-140.

From what I gather...this email is automated. NVC handles more than just I-130 cases and people email them at that address all the time for lots of inquiries....and this indeed seems to be a law/policy that they are just reminding people of.

So hopefully we will get an acceptance email within the week.

badspellor

Apr 9 2008, 12:09 AM

QUOTE(Elvis @ Apr 8 2008, 06:51 PM)

did you send email from petitioner's email or from beneficiary's email
it might make difference , maybe
because only beneficiary can choose an agent
that is why they asked you for g-28
I might be wrong, maybe

It was sent from the beneficiary's email. Had her send it again edited to include my DOB as well and I guess we'll know next Monday or so if it flies!

QUOTE(Marlita @ Apr 9 2008, 12:42 AM)

Ok, looks like NVC has some sort of new "automated" email response because I got the SAME email AFTER reading this post. I actually read this post today and was having my husband send email of DS3032 today also. I edited the NVC email to make sure it had both our DOB and he sent it and it generated that same email message.

Yes it appears the auto response has changed. The auto response that was originally sent to us didn't have all that US Law stuff in it. A week passed and the NVC had responded to our request with a sorry but you're missing some of the required info and copy/pasted that stuff onto the end of it. Had their autoresponse reflected this the first time we sent the email we would have resent it right away realizing our omission. Oh well, at least this will help others in the future. The DS3032 email form on the Wiki looks good now! Good job all.

coolgt

Apr 9 2008, 09:02 AM

i believe it the way of your email. if NVC see it might be strange then they won't allow you to get anything. you know it prevent identity thief and other stuff too.

coolgt

Apr 9 2008, 09:06 AM

bellow is what i wrote, and i put my case number on the subject line. it work fine.

-----------------------------------
Dear Sir or Madam,

My name is "SPouseName" , my visa case number is # "NVC Case Number"

Unfortunately I cannot locate my DS-3032 and would like to appoint my
husband as my agent of choice to receive all the correspondence from NVC.

His name and address is:
"Agent or My Address"

All mail from the U.S. Department of State concerning my immigration visa
application should be send to the address above. Thank you for your help.

Sincerely yours,

"Spouse Signature"

scorpio68

Apr 9 2008, 09:26 AM

Hi

With the NVC i have been extra paranoid, i used pretty much the above format but included for both of us full name, DOB and even had my spouse cc the email to me.

the auto response was immediate and the acceptance was about 2 weeks later.

Regards

badspellor

Apr 9 2008, 11:13 AM

QUOTE(coolgt @ Apr 9 2008, 10:06 AM)

bellow is what i wrote, and i put my case number on the subject line. it work fine.... (snip)

I would not suggest using this format any longer as the NVC is no longer considering it acceptable. The DS-3032 email form on the wiki should suffice as it includes the DOB of both the petitioner and beneficiary in addition to what you posted. I wish what you had was still sufficient as our DS3032 email would have been accepted and we could move on with the process but we'll have to sit it out for a week and hope they accept this one!

Lucy Keeling

Apr 9 2008, 09:23 PM

Can someone help to check how to write an email to NVC for my daughter( 16 years ) for DS-3032? Should I write and use her name and stating like the email is sent from her?
Or should I state my name and I am the legal guardian and act on behalf on her since she is 16 years? Thanks a lot!
Our case is still at USCIS just want prepare NVC process in advance.

Lucy

Justin and Masako

Apr 19 2008, 08:59 AM

Have any of you got your response from NVC yet, using the new for?

Thanks,

FSUmome

Apr 19 2008, 12:42 PM

Yes here is a copy that we emailed this on the 4/8 and got a response that it was accepted on 4/14

Dear Sir or Madam,

My name is xxxxxx and my visa case number is xxxxxxxxx

In regards to the DS-3032:
I would like to appoint my wife, xxxxxxx as my agent of choice to receive all the correspondence from NVC.

.

Her name and address is:

xxxxxxx
xxxxxxx
xxxxxxxx

All mail from the U.S. Department of State concerning my immigration visa application for the case number listed above should be sent to her at the address above. Thank you for your help.

Sincerely,
xxxxxxxx

Beneficiary's name: xxxxxx
Date of Birth: xxxxxxxxx
Petitioner's Name: xxxxxxxxx
Date of Birth: xxxxxxxxx

badspellor

Apr 19 2008, 01:40 PM

QUOTE(Justin and Masako @ Apr 19 2008, 09:59 AM)

Have any of you got your response from NVC yet, using the new for?

Thanks,

I got a response from using the new form that's on the Wiki and they accepted it.

Justin and Masako

Apr 19 2008, 08:00 PM

Thanks guys! :)

I am glad to know they will accept them with the new form! :)

jgay80

Apr 21 2008, 10:55 AM

I followed the new layout and they rejected my email...I called and the lady said I had to put the petitioner name and DOB and the beneficiary name and DOB on top before I write the request...Can you believe it...I had my husband's DOB by his saluation...the end of the email since he is the one who was suppose to send it...and my DOB by my address...I don't understand this...I'm soooo upset...

...now i have to wait another week just for them to accept it...This process is such killer.....

badspellor

Apr 21 2008, 12:08 PM

QUOTE(jgay80 @ Apr 21 2008, 11:55 AM)

I followed the new layout and they rejected my email...I called and the lady said I had to put the petitioner name and DOB and the beneficiary name and DOB on top before I write the request...Can you believe it...I had my husband's DOB by his saluation...the end of the email since he is the one who was suppose to send it...and my DOB by my address...I don't understand this...I'm soooo upset...

...now i have to wait another week just for them to accept it...This process is such killer.....

So sorry to hear this! I know how it feels.... I've edited the Wiki so that that information is on top now so hopefully no one else gets their DS-3032 email refused!

jgay80

Apr 21 2008, 01:14 PM

How long was your setback because you had to resend the DS3032 again???...Do you think it delayed your case longer from what you anticipated???

badspellor

Apr 21 2008, 01:34 PM

QUOTE(jgay80 @ Apr 21 2008, 02:14 PM)

How long was your setback because you had to resend the DS3032 again???...Do you think it delayed your case longer from what you anticipated???

I don't think it delayed me all too much. All in all, I think it ended up being about the same amount of time that it would have been waiting for them to send me the DS-3032 and sending it in express mail. I'm not all that upset about it.

I emailed them on the 2nd of April, they rejected it on the 7th late at night. Resent it first thing on the 8th and they accepted it on the 11th, so it delayed me a whole 3 to 4 days. If you call them, they'll tell you what date emails they're getting around to at the moment and that should give you an idea about how much longer it'll be before they accept your email DS-3032. If it's anything like it was when I called about my DS-3032, they're getting to the emails about one day quicker than they're getting to their postal mail. One was delayed by 6 days and the other by 7!

jgay80

Apr 21 2008, 02:49 PM

ok...so i called again and complained again cause I am so bummed since all the info they wanted was there to begin with. I told the lady what happen and she was very nice and told me that all reps picks an email and answers it...so she said that since the info that is required now wasn't "readibly available" in the beginning of the email the rep who got my email probably didn't bother to read the entire email and see that it was indeed there and just decided to reject it...how unfair is that...

...she did apologies and said sorry that this happened to you...yada yada yada...but told me to resend it again...she said that it will not delay my case...yada yada yada...

yeah whatever...I'm so upset...its probably no big deal but having to deal with this after being with USCIS for almost 6mos is really aggravating the crap out of me...Sorry but I really need to vent...this process really puts a toll on you...

Justin and Masako

Apr 26 2008, 03:01 PM

We were thinking of emailing the DS-3032 but now I'm not sure if I want to risk it since I think we will have the paper one this week anyway. If we express mail it back then it should be there in a few days and they can't complain about it since its their own form.

I really need to think about this. :/

What do you guys think? Do these rejections worry you about emailing this form?

Marlita

Apr 26 2008, 04:05 PM

QUOTE(Justin and Masako @ Apr 26 2008, 01:01 PM)

We were thinking of emailing the DS-3032 but now I'm not sure if I want to risk it since I think we will have the paper one this week anyway. If we express mail it back then it should be there in a few days and they can't complain about it since its their own form.

I really need to think about this. :/

What do you guys think? Do these rejections worry you about emailing this form?

People were getting rejected because their emails were not formated correctly per the NVC's new request. James Shortcuts have been updated for the new format. NVC actually prefers you to email them with these type of updates...agent, address change, phone number change. I would HIGHLY suggest you email them. This is not a JS standard...its an NVC standard. Its perfectly acceptable to email them the DS3032....its speeds up your case and helps the environment.

Sky2k

Apr 27 2008, 11:23 PM

What was the format of your email? If you include both petitioner and beneficiary info, it should be OK.

Justin and Masako

May 1 2008, 09:54 AM

Marlita,

Good to know. We talked about it and she wants to at least wait until the paper form arrives (at least to me). When I called on Monday they said they were sending it out later this week. Can you believe that? We were entered into the system on the 15th and they are only now getting around to mailing the forms! :(

Anyway, it will just depend on how she feels about emailing it. She said she didn't have a good feeling about it so I don't know which way we will go. At any rate she has decided to move over by the end of September so we have a little time, though I don't want to push it too much.

I paid my AoS fee bill online and just printed my I-864 cover letter so I can get that done and sent in. I will pay the IV bill online too so that should make things a bit quicker anyway.

Thanks for your help everyone! :)

sarudoshi

May 1 2008, 12:07 PM

Hi Justin and Masako,

NVC received our payment online on April 29th. I was trying to print out the Cover Sheet under the AOS receipt but wasn't able to do it.
Is there anything wrong with my PC??????Is Cover Letter and Cover Sheet different???Help

Thanks in advance.

Sarudoshi

QUOTE(Justin and Masako @ May 1 2008, 10:54 AM)

Marlita,

Good to know. We talked about it and she wants to at least wait until the paper form arrives (at least to me). When I called on Monday they said they were sending it out later this week. Can you believe that? We were entered into the system on the 15th and they are only now getting around to mailing the forms!

Anyway, it will just depend on how she feels about emailing it. She said she didn't have a good feeling about it so I don't know which way we will go. At any rate she has decided to move over by the end of September so we have a little time, though I don't want to push it too much.

I paid my AoS fee bill online and just printed my I-864 cover letter so I can get that done and sent in. I will pay the IV bill online too so that should make things a bit quicker anyway.

Thanks for your help everyone!

Nita&Assaad

May 1 2008, 12:12 PM

Hi Sarudoshi I think you have to wait until the status on the AOS says PAID then you can print that cover sheet and I believe it takes about 2-3 days per NVC online site. Hope that helped you stay calm

Nita

QUOTE(sarudoshi @ May 1 2008, 10:07 AM)

Hi Justin and Masako,

NVC received our payment online on April 29th. I was trying to print out the Cover Sheet under the AOS receipt but wasn't able to do it.
Is there anything wrong with my PC??????Is Cover Letter and Cover Sheet different???Help

Thanks in advance.

Sarudoshi

QUOTE(Justin and Masako @ May 1 2008, 10:54 AM)

Marlita,

Good to know. We talked about it and she wants to at least wait until the paper form arrives (at least to me). When I called on Monday they said they were sending it out later this week. Can you believe that? We were entered into the system on the 15th and they are only now getting around to mailing the forms!

Anyway, it will just depend on how she feels about emailing it. She said she didn't have a good feeling about it so I don't know which way we will go. At any rate she has decided to move over by the end of September so we have a little time, though I don't want to push it too much.

I paid my AoS fee bill online and just printed my I-864 cover letter so I can get that done and sent in. I will pay the IV bill online too so that should make things a bit quicker anyway.

Thanks for your help everyone!

Justin and Masako

May 1 2008, 01:11 PM

Sarudoshi,

Nita is correct. You must wait a few days (as it states on the website) for the transaction to be processed and for the status to say "PAID". Then you will be able to print the cover letter / cover sheet (same thing).

pushbrk

May 1 2008, 02:26 PM

QUOTE(Elvis @ Apr 8 2008, 03:51 PM)

did you send email from petitioner's email or from beneficiary's email
it might make difference , maybe
because only beneficiary can choose an agent
that is why they asked you for g-28
I might be wrong, maybe

I suspect you are correct. I created email addresses for my wife and daughter and sent the emails from those accounts as if from the beneficiaries directly. Just seemed to make sense, since the form requires their signature.

They named me agent of choice. You don't get to name yourself agent of choice in their behalf.

sarudoshi

May 1 2008, 02:31 PM

Thanks Nita and Justin and Masako,

Actually the status of payment said PAID so I wander why I can't print. I went to Payment online website to make sure and was able to print the Cover Sheet. Thank You guys I was just panicking

Sarudoshi