Dear fellow VJ Members,

I keep hearing problems and delays about document verification.

Here is the solution: If you follow these instructions, there will be no delays in receiving your US Visa after your USEM Interview.

The reason for most of the document verification delay is most do not follow up with Delbros.


Step 1. Pay Delbros at Metrobank one month before the interview or after you receive your case # from NVC (650 Pesos).

Step 2 When you receive the duplicate copy from Metrobank, text Delbros @ 09175555313
USE/CASE#/SURNAME, GIVEN NAME, MIDDLE NAME/BRANCHBANK/DATE OF DEPOSIT/TIME OF DEPOSIT/AMOUNT

Step 3 After you send the first text, within 5 minutes you will receive a confirmation saying "DELBROS HAS SUCCESFFULLY RECEIVED THE INFORMATION YOU SENT. WE WILL SEND YOU A TEXT CONFIRMATION AFTER WE VERIFY YOUR PAYMENT. THANK YOU."

After 3 Hours, you will receive a second text that will say. "THIS IS TO ACKNOWLEDGE THE DEPOSIT YOU MADE. RECONFIRM YOUR PAYMENT TO THE DOCUMENT VERIFICATION AS REQUIRED BY THE US EMBASSSY. THANK YOU."

So basically, you should have received 2 Text Messages from Delbros. Just wait. Do not have to text and text Delbros again and again.

Step 4. After receiving the second text message, call Delbros @ 339-2761 right away. When you call this number, say you wish to be transferred to Document Verification Deparment. Now when you are talking with them, confirm with them if they have received your payment. Have your CASE # ready when they ask. (you do not have have to call, but just call to make sure that Delbros really received the payment in their system)

Step 5. After 3 days, Call Delbros again and ask Delbros if they already informed the US Embassy that you have already paid and also ask Delbros when they forwarded the form to NSO. (the most important information to get is ask Delbros when they submitted the form to the NSO)

NOTE: If Delbros says "No" always ask them when can you call back.

In summary, the most important step in document verification is to pay early as much as possible if you have your case # already and follow up with Delbros to verify that they have notified the embassy and the forms have been forwarded to the NSO.

I hope this helps all of you.

----------------

Dr Mirage

thanks for the post dr mirage..this really helps alot to all who are in our process...

Cool, we will try doing that...reading all these stories here about the horror of Delbros document verification makes me feel uneasy . Thanks for the tips!

Thank you Dr Mirage... will try following these steps when I pay on tuesday... but if i don't get a text from them after 5-15 minutes? some people here don't receive the confirmation till a day or two after... maybe call delbros right off then?

Thanks for the info...

Delbros texted me once only and they said... we confirm your payment to the doc verification as required by the USEM.

We will take your advice.. we should call Delbros on Monday to verify if they forwarded my docs to NSO and inform the USEM that I already paid.

If you can on Tuesday, pay the fee early in the morning ASAP, so you can wait the whole day for the 2nd text.

If you do not receive a text, you definitely have to follow up with them, but you should receive the first text immediately.





You have to call on Tuesday early AM, because Monday, April 7th is a Philippine holiday.

Also, what you need to do is follow up with Delbros, so there are no delays.

Thank you doc. I will be paying on tuesday since its araw ng kagitingan on monday. i will follow your document verification prescription and hope for the best.

Another thing, which of these slips should i use when i make the payment?

Click to view attachmentClick to view attachment


Thank you very much.

Use the Green Sheet that says PAYMENT SLIP. Not the Blue Sheet. Blue sheet is for Deposits.

Make you write the Account #: 7-151-51420-7

and the Account Name: Delbros International Logistic Inc.

Check the Current Account.

Thats its. You're good to go.

Lastly, pay for it in Cash only. They do not receive a check.

Deposit slip ofcorz.

this is the same answers I got from the bank people.. one saying "use the payment slip" and the other one saying use "the deposit slip"

I use the blue one,,, it is deposit slip... and ask 2 copis eheh

oops... we used the green slip

i guess the bank recognized both

been there done that and still got the AR status.. Even showed the consul that I paid the Docs Verification 3 weeks before the interview..

USELESS!!

I have paid last Tuesday and i used DEPOSIT SLIP ( as what the delbros instructions said)

Well, Zandy paid earlier this week.. I fear that since her interview is the 22nd.. that she will arrive in AR land her self and we will be waiting for doc verification well into May I don't know what else to do but have her just do her medical and interview and go from there. what can you do....

i used the blue sheet but the bank recognized it..and i received two texts from delbros...

hello..I paid last march 25 and used deposit slip instead..according to this instruction from us embassy website.

PAYMENT INSTRUCTIONS TO VISA APPLICANTS:
1. Go to any branch of METROBANK.
2. Get two (2) copies of appropriate Deposit Slip and fill out the information indicated below:

2.1 Type of Account: Current; Peso
2.2 Write accurately the Account Number as indicated below:
7151514207
2.3 Write Delbros International Logistics, Inc. on the Account Name portion of the slip.
2.4 Write the amount to be deposited. The amount is indicated on the letter of the US

Embassy. NOTE: Only “CASH” deposits are accepted.
3. Proceed to the counter and hand over the cash and deposit slip to the Bank Teller.
4. Secure from the Bank Teller the duplicate copy of the validated deposit slip.
All deposits made will be credited to Delbros International Logistics, Inc. (DELBROS) that will
be responsible for handling the document verification requested by the US Embassy.

To enable Delbros to identify and validate the deposit you made, you must immediately inform
them through SMS or Text Messaging:
a) Text the following information accurately in accordance with this format:
Where: USE keyword
for US Embassy
Case No. – the case no. assigned by the US Embassy, as specified on the letter.
Please make sure to key enter the case number accurately.
Visa Applicant’s Full Name format
should be Last Name, First Name, Middle Name
Branch Name the
branch of Metrobank where you made the deposit
Date of Deposit the
date deposit was made. Please refer to the validated deposit slip.
Time of Deposit the
time deposit was made. Please refer to the validated deposit slip.
Amount Deposited the
amount deposited as payment for the document verification
NOTE: Please make sure to separate each information with the slash symbol ( / )
Examples: USE/MNL123456789/Dela Cruz, Juan Pablo Santos/Mandaue City/
11Nov2007/11:45AM/PHP1300
USE/MNL987654321/Montemayor, Maria Angelica Fatima Buenaventura/
Gil Puyat Ave/NOV 28, 2007/1430PM/PHP650
Send to (0917) 5555313
You will receive a text reply from Delbros once you have successfully sent the
foregoing information.

I just want to say that this document verification is the dumbest idea ever. All it does is cause pain and suffering for us people.

actually its the people who were using fake documents who caused this. ladies are married there and the husband has left and they cant get a divorce. The annullment is costly and time consuming. So they just get another birth certificate that is fake with a different name and they are able to get a clean cenomar and list themselves as single and then do the K1 process. that worked great for a while until the Embassy caught on.


So many fake NSO birth certificates were coming thru that they have to now match what you give them with what is on file at NSO. Same with the Cenomar. they stopped taking them from petitioners as a lot were fake and they just started getting them from NSO thru embassy channels.



and why they now match everything you give them with what is actually in the NSO database.


Chris

i did that..i called and called and called the delbros and they said they already forwarded it to USEM thats why i was so surprised when they say they are still waiting for the documents verification....i dont know now if paying early is a good or a bad thing....i dont know when is the best time to pay that document verifiaction.....well we're on the waiting game again.....lets just pray and hope that everything will be okay soon....God bless

I agree totally with your first paragraph. There is one VJer whose fiancee created a fake Marriage Certificate.

But, not everyone pays for and is put through document verification.

I can understand the process. But I can't understand why they can't get their act together and actually verify the documents of people who paid well in advance.

i agree ....lets blame them.thats why they said about phillipines...if you have money here evrything is possible ......

Ok, just want to let u know what happened in my case. After i paid Delbros at Metrobank, i received 2 texts from Delbros acknowledging my payment. A day after that, i called Delbros and said they will inform USEM right away. Several days after, I called Delbros again saying tho they have informed USEM, USEM hasnt beeng giving the request for document verification tho i paid Delbros fee a month in advance. Now, after i got the pink slip and wanter to verify why no verification has been done, i was informed by one of the USEM staff that they dont do verification unless after the interview! So there u go! That's from the horse's mouth. They dont do verification process unless after the interview of the applicant. So in essence, i dont know the reason for paying Delbros the P650 in advance if they will not process it anyway.

Just sharing with you what actually happened on the day of my interview. As a matter of fact that lady was shocked to ask me where on earth did i get the idea that I should pay delbros in advance so there would be a document verification in advance of the interview. Its a shock to them.. and all the more Im shocked coz that is now how their process works.

Well if that same thing happen to me, I won't say anything, i will just give them a match and then give them the page 3 of the newly revised packet 4 (click HERE) complete with the document verification part properly highlighted and then I will tell them: Here you could just burn that if it didn't say USEM ENCOURAGES APPLICANTS TO PAY IN ADVANCE!

QUOTE

do this people ever know how to send MEMO or post important announcement/change of procedures etc. on the bulletin board for everybody to know?

When I was still with working for a multinational pharma company, any new policy or important announcements gets to each and every person within the company in a flash through memo, email and text even though a big number of employees were scattered all over the Philippines and are usually in the field.

Now how come USEM official can't even inform all their employees about things like this which has even been posted on their website months back, even before the revised packet 4 when most of them, if not all of them are just in the same area and are inside the same building.

Packet 4, page 6, medical part also says: "When you go to SLMCEC for medical examination, you must bring your passport and one photo (size: 2"x2")".. it doesn't mention "appointment letter" anymore. Yet just last week somebody posted that they were not allowed to take medical coz they don't have appointment letter to show, they called USEM and was told they don't need appointment letter to take medical anymore.. they went back to SLMCEC and was still refused entry because they don't have appointment letter...

Things like that and what mary12 has experienced is really annoying. WHAT TO DO? WHAT TO DO? (Looks for a glass of water and takes a big gulp)

yah this doc verification sucks hayz

Hmmm how about I will bring the receipt of NSO & Cenomar which I ordered online, they gave me 4 receipts,, I will bring those.. i will put in the first page of my file together with the delbros receipt, DS validated,,, ung kitang kita ng consul at kung sino mang titingin sa docs q ehehe ibalandra ko.

My fiancee had her interview on April 2nd, and everything went very smooth. She paid her doc. verification at a different window to Delbros. The CO told her to pay there inside of the USEM.

Unfortunately, unless your name is Obama, Clinton, or McCain the Department of State does not care how their processes affect you. Anyway, that is my observations.