I just took the wife for her second set of biometrics for the permanent green card. We received a letter after the first set was taken stating that she needed to have them taken again. Well, we went again today and it turns out that her left hand didn't leave any prints. We fear that this second set will be rejected as well. This is interesting to us because we had no trouble with her very first biometrics when we applied for her conditional green card. I suppose that fingers and their prints can get smoothed out over time and depending on the type of work.

The people at ASC told us that only two tries at biometrics are allowed. They said that my wife might have to get a disposition from the police departments of all the places that she has lived in the past 10 years. The problem here is that she lived in Moscow for 8 of the past 10 years and it is extremely difficult to obtain any paperwork there. Besides, she did obtain police clearances for her initial K-1 visa here, but she lived in Moscow at the time she obtained the paperwork.

Has anyone encountered this biometrics problems before? Does anyone know if the information that ASC gave us is correct? Thanks so much for your help and advise.

When we were filing for the conditional green card, the same thing happened to my wife. She was pessimistic that the 2nd try would work, but it did. They also told her that if it failed again, that she would have to get police reports, so that part is true. Do you still have the copies of the police reports from Moscow? That should be good enough, since you haven't lived there since then and wouldn't need an updated report.

They had a hard time getting my prints as well. It took them nearly 2 hrs to get them this time. I had the same problem with the AOS ones.
I haven't gotten a letter or anything, so I hope it worked out.