http://www.dhs.gov/xabout/structure/editorial_0482.shtm
Teleconferences"How Is It Working For You?" The CIS Ombudsman's Community Call-In Teleconference Series provides a forum to hear issues of concern to individuals and employers as they interact with USCIS.
Upcoming teleconferences:
“Requests for Evidence (RFEs): How Do They Affect You?”
Friday, March 28, 2:00-3:00 EST
“The Green Card Production Process: How Is The Process Working For You?”
Friday, March 28, 3:30-4:30 EST
New procedures: (1) To ensure your participation, we encourage you to RSVP 48 hours before the call.
(2) Please send us your questions and issues related to the teleconference topics ahead of the call.