QUOTE(jmrb @ Jan 4 2008, 06:12 PM)

Congrats on the interview date.
Just thought I'd share this: We contacted the London Embassy many times via email without ever having a special code and we always had a quick response. We never called the embassy on the extortion line and email was our only form of contact with them. Hopefully this might save time and money for some.
Unfortunately I had to phone the extortion line. DOS kept telling us that everything was in order but no interview date yet. After a month I told my DF that things didnt seem right so I phoned on the £1.20 a minute line.
Apparantly there was no record of my checklist of which I had sent over a month before with proof of posting. They told me that it shouldn't take more than a month to enter everything.They gave me a code to send an email. Within 5 days of sending the email I got packet 4, (never did get a reply to my email though

)
In my opinion it is worth trying if its over a month since you sent the documents in, I do believe that my email nudged them into an answer