Hello everyone,
Here is my quick story. I became a citizen on March 18th, obtained my Naturalization Certificate + name change form. I applied to get a passport first, and received it precisely in 2 weeks after applying. Next step for me was updating of my SS record to get a new drivers license. I was very hesitant to send the originals of my documents to SSA, and my worst fear turn out to be true - they lost my documents. It has been 3.5 weeks since I applied for SS citizenship status/name change, and I haven't received anything from them, and neither had I seen any changes reflected in my SSA.gov online account. I finally talked to the person this morning, and they told me, that my documents were scanned almost 3 weeks ago, but SSA "forgot" to plug it in the system upon receiving, so it was done while I was on the line. They said I should receive my new SS card within two weeks, but when I asked about my documents, they said "oh, they were sent back to you on April 19th". Today is May 10th, and I obviously had not received anything. SSA clerk said I should inquire from the post office, but they cannot provide me with a tracking number "Just tell them the date when the documents were mailed". Obviously the lady at the post office looked at me like this O_O and said she cannot help me since I don't have a tracking number.
With that said - did anyone have to go through the NC renewal, and more importantly, if you were able to make SSA/USPS/whoever else lost the documents pay for it? The replacement fee is $550, and I am not looking forward to pay this amount. Plus they also lost my military ID (I chose to send that one over the original of my drivers license).