GHANA DEAR GHANA SMH!

[Naa Atswei 16]

Well It's now been a full month since my husband's visa was issued through the ever slow Ghanaian Embassy and he has still been unable to get his passport back... This has the been THEE ULTIMATE worse experience of a life time!!! SMH!!! I have already registered on the usless www.ustraveldocs.com/gh; I have emailed the embassy three times a day for the last 2 weeks; I have emailed my Senator's office; I have called the support call center for ustraveldocs; I have visited DHL about 8 times; I have chatted with their customer service 4 times; I have sent feedback through their online support; I have called NVC (to see if they could offer any assistance) I've done everything but go back to the embassy. Do you have any suggestions,,,, I'm assed out! 

[TNJ17 1,329]

What does the status on the system say? If it says AP it could be processing for months and there’s nothing you can do unfortunately. 

[Naa Atswei 16]

12 minutes ago, TNJ17 said:

What does the status on the system say? If it says AP it could be processing for months and there’s nothing you can do unfortunately. 

That would make sense if it was in AP.  It has been issued since 11/30/2017. The case was updated with today's date after chatting with them earlier. But honestly NO ONE will get back with me on this passport. He has missed a flight, Missed my mother memorial funeral service. It is a nightmare. 

 

Edited December 27, 2017 by Naa Atswei

[TNJ17 1,329]

I am so sorry. That’s horrible. You said you’ve already contacted your congressman? What did they say? That is definitely unusual and something is the matter. The embassy is the one who can tell you why it’s taking so long. I know it’s frustrating but you have to keep bugging and keep calling. What has the embassy told you when you called them? Sometimes when it takes so long at the embassy they just send it back to USCIS. You can try and call USCIS and see what they say. I’d try your congressman again. 

[Naa Atswei 16]

1 hour ago, TNJ17 said:

I am so sorry. That’s horrible. You said you’ve already contacted your congressman? What did they say? That is definitely unusual and something is the matter. The embassy is the one who can tell you why it’s taking so long. I know it’s frustrating but you have to keep bugging and keep calling. What has the embassy told you when you called them? Sometimes when it takes so long at the embassy they just send it back to USCIS. You can try and call USCIS and see what they say. I’d try your congressman again. 

THE congress emailed them and is waiting for an answer. They wouldn’t send a passport back to them Uscis, the visa was already issued so I know for sure they wouldn’t send the case back to USCIS. I can’t  get an answer from the embassy for nothing. 

[TNJ17 1,329]

1 hour ago, Naa Atswei said:

THE congress emailed them and is waiting for an answer. They wouldn’t send a passport back to them Uscis, the visa was already issued so I know for sure they wouldn’t send the case back to USCIS. I can’t  get an answer from the embassy for nothing. 

Yeah, something isn’t right there. I’m so sorry. That must be awful. Have you checked the country specific area on VJ for your country? Maybe someone has been through the same and can shed a light for you. You said you’ve emailed the embassy several times, but have you tried calling and asking to talk to an American officer at the embassy? I remember a VJ user saying they were having some trouble on the embassy end and they called them and called them and wouldn’t give up until they spoke to an American officer who could tell them what was going on. Good luck. 

[Naa Atswei 16]

18 minutes ago, TNJ17 said:

Yeah, something isn’t right there. I’m so sorry. That must be awful. Have you checked the country specific area on VJ for your country? Maybe someone has been through the same and can shed a light for you. You said you’ve emailed the embassy several times, but have you tried calling and asking to talk to an American officer at the embassy? I remember a VJ user saying they were having some trouble on the embassy end and they called them and called them and wouldn’t give up until they spoke to an American officer who could tell them what was going on. Good luck. 

I’ve checked the VJ portal very few folks are being approved in Ghana. There was one other person who had been waiting a month as well. I’ve called the embassy and asked for a US officer only to be told they don’t take call in the consulate department and to send an email. Ultimately after repeating g themselves they hang up on me. I even found an ext on an old an website and got an actual human being who told me she couldn’t help me nor firward my request to the correct department. I am not just saying it, I’ve tried everything!! I even tried to reschedule am appointment to the enbassy and the ustraveldocs website will not allow me to do so. This was my 2nd time petitioning for my Husband so we do so excited that we were approved this time. We have been at this for 4 years only to hit this brick wall when it’s actully time for him to get his passport and join me finally. It’s really sad that these people have the power to play with our lives the way they do. 

[TNJ17 1,329]

20 minutes ago, Naa Atswei said:

I’ve checked the VJ portal very few folks are being approved in Ghana. There was one other person who had been waiting a month as well. I’ve called the embassy and asked for a US officer only to be told they don’t take call in the consulate department and to send an email. Ultimately after repeating g themselves they hang up on me. I even found an ext on an old an website and got an actual human being who told me she couldn’t help me nor firward my request to the correct department. I am not just saying it, I’ve tried everything!! I even tried to reschedule am appointment to the enbassy and the ustraveldocs website will not allow me to do so. This was my 2nd time petitioning for my Husband so we do so excited that we were approved this time. We have been at this for 4 years only to hit this brick wall when it’s actully time for him to get his passport and join me finally. It’s really sad that these people have the power to play with our lives the way they do. 

I am so sorry. I cannot imagine how hard it must be to be at it for four years. We’ve only been at this for a little over 8 months and it’s killing us. It’s absolutely atrocious that they play with our lives like this. I would like to see how it would be for them if they were in our shoes. Hopefully you will get some good news soon. I wish I had more advice to you but if you ever wanna get mad at USCIS people just holla. Sometimes I just wanna scream at them. 

[Naa Atswei 16]

FINALLY GOT THE EMAIL TO COME PICK UP THE BOMBACLOT PASSPORT TOMORROW!! FINALLY!!!

[meemee1 34]

2 hours ago, Naa Atswei said:

FINALLY GOT THE EMAIL TO COME PICK UP THE BOMBACLOT PASSPORT TOMORROW!! FINALLY!!!

Thank goodness!! Hmmm ghana  asem papa! Will he be picking it up from DHL office?

 

 

[Naa Atswei 16]

6 minutes ago, meemee1 said:

Thank goodness!! Hmmm ghana  asem papa! Will he be picking it up from DHL office?

 

 

yes today. 

[meemee1 34]

1 minute ago, Naa Atswei said:

yes today. 

Nice congrats now you don't have to worry about the embassy again. Best wishes

[JackandRed 16]

Congratulations! It's over.

[Longingfor 195]

8 hours ago, Naa Atswei said:

FINALLY GOT THE EMAIL TO COME PICK UP THE BOMBACLOT PASSPORT TOMORROW!! FINALLY!!!

Nice way to express yourself. A little Jamaican in you?. 

Congratulations to you and hubby.

[Naa Atswei 16]

Thanks everyone!! If I can be of service answering any questions hit me up! ❤️