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how to contact uscis customer representative

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Filed: IR-5 Country: Bangladesh
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the customer service center telephone #18003755283 has automated system and there is no option to talk live with the officer. those members who were able to speak live with the representative may please guide how did they get through. please share. thanks.

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Filed: Other Country: Jamaica
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the customer service center telephone #18003755283 has automated system and there is no option to talk live with the officer. those members who were able to speak live with the

representative may please guide how did they get through. please share. thanks.

Whenever i call, I always select the option which ask you to press 2 if u have lost or don't know the receipt number. I

Edited by fin fin
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Filed: IR-5 Country: Bangladesh
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Whenever i call, I always select the option which ask you to press 2 if u have lost or don't know the receipt number. I

thanks for the reply but are you able to talk live with a rep. each time and how long does it take?

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Follow the prompts on option 2 to get a live person every time, the wait depends on the time of day you call. First thing in the morning is best cos there is practically no wait, around noon is super busy!

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Filed: Other Country: Jamaica
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thanks for the reply but are you able to talk live with a rep. each time and how long does it take?

Yes, whenever I call I always speak with a live rep. The wait time for me when I call is usually about 10 seconds before someone picks up.

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